Below you can find all the exciting terms and conditions, and policies and procedures governing how we operate, and the services we provide to our clients. You can email or print the documents you need using the cog icon on the right, or click through to read the documents in their entirety.
Our procedure for handling complaints relating to our telephony services.
Our Ethernet Connectivity Service Agreement provides details regarding our Ethernet Services portfolio, and what level of service and applicable compensations you can expect as a user of these services.
Our Ethernet Service Provisioning Guide explains everything you need to know about the Ethernet Service ordering and installation process.
Terms and conditions governing the use of our VoIP platform, VirtEx.
Our general terms and conditions of business. These terms apply to everything we do, although product and service-specific terms may also apply.
Terms and conditions of use of this website.